Privacy Policy
International Student Navigator Australia (ISNA)
Last updated: 23 January 2026
At International Student Navigator Australia (ISNA) (“we”, “our”, “us”), your privacy matters.
This policy explains what we collect, why we collect it, how we use it, and the choices you have—in plain English.
We are committed to handling personal information responsibly and in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Who We Are
Website: https://www.ISNA.Life
Business name: International Student Navigator Australia
Contact email: Hello@ISNA.Life
ISNA provides information, community resources, discounts, events, and partner services designed to support international students and newcomers in Australia.
2. What Information We Collect
We only collect information that helps us deliver value. This may include:
a. Information You Provide
Name (or preferred name)
Email address
Country of origin
Student or visa-related preferences (if voluntarily shared)
Messages, enquiries, or feedback you send us
Event registrations or sign-ups
Partner offer or discount interactions
b. Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent
Referral source (e.g. search engine or social media)
This data is aggregated and used to improve usability—not to personally identify you.
3. Why We Collect Your Information
We collect and use your information to:
Provide relevant student guides, content, and updates
Communicate with you about events, offers, or community initiatives
Improve website performance and user experience
Analyse usage trends to improve our services
Manage partnerships and student benefits
Meet legal and regulatory obligations
We do not sell your personal data.
4. Marketing & Communications
If you subscribe to updates, we may send:
Community news
Student opportunities
Events and exclusive offers
You can unsubscribe at any time using the link in our emails or by contacting us directly.
No pressure. No spam.
5. Sharing Your Information
We may share limited information with:
Trusted service providers (e.g. email platforms, analytics tools)
Event or discount partners only where necessary to deliver a service you’ve chosen
All partners are expected to handle data responsibly.
We will never share your data for unrelated commercial exploitation.
6. Cookies & Analytics
We use cookies and similar technologies to:
Understand how visitors use our website
Improve content and navigation
Measure performance of pages and campaigns
You can disable cookies in your browser settings.
Some features may work less smoothly, but access remains available.
7. Data Storage & Security
We take reasonable steps to protect your information, including:
Secure platforms and hosting
Access controls
Reputable third-party service providers
No system is 100% secure, but we actively minimise risk.
8. International Users
ISNA serves users globally.
Your information may be stored or processed in Australia or other countries where our service providers operate.
We ensure reasonable safeguards are in place.
9. Accessing or Correcting Your Information
You have the right to:
Request access to your personal data
Ask for corrections if information is inaccurate
Withdraw consent where applicable
Email us at Hello@ISNA.Life and we’ll respond within a reasonable timeframe.
10. Children’s Privacy
ISNA is intended for users aged 16 and over.
We do not knowingly collect personal information from children.
If you believe we have unintentionally collected such data, contact us and we will remove it promptly.
11. External Links
Our website may link to third-party websites or services.
We are not responsible for their privacy practices.
We recommend reviewing their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect:
Legal changes
Platform updates
Service improvements
The latest version will always be available on this page.
13. Contact Us
If you have questions, concerns, or requests regarding privacy:
Email: Hello@ISNA.Life
Website: https://www.ISNA.Life
We believe privacy should feel clear, calm, and respectful—not hidden in fine print.
User Agreement
International Student Navigator Australia (ISNA)
Last updated: 23 January 2026
Welcome to International Student Navigator Australia (ISNA).
By accessing or using https://www.ISNA.Life, you agree to the terms below.
If you do not agree, please do not use the website.
Simple as that.
1. About ISNA
ISNA is an information and community platform designed to support international students and newcomers in Australia.
We provide:
Guides and resources
Community content
Events and social activities
Partner offers, discounts, and referrals
We are not a university, migration agent, education provider, or government body unless explicitly stated.
2. Who Can Use This Website
By using ISNA, you confirm that:
You are at least 16 years old
You can legally enter into an agreement
You use the platform for lawful purposes only
If you are using ISNA on behalf of an organisation, you confirm you have authority to do so.
3. What You Can Expect From Us
We aim to:
Provide accurate, helpful, and student-friendly information
Keep content clear and up to date
Work with reputable partners where possible
Act in good faith toward our community
However, information may change, and we cannot guarantee everything will always be current or error-free.
4. What We Expect From You
When using ISNA, you agree not to:
Misuse the platform or its content
Upload or share false, misleading, or harmful information
Harass, threaten, impersonate, or exploit others
Attempt to damage, hack, or disrupt the website
Use ISNA for unlawful, deceptive, or abusive purposes
If these rules are breached, we may suspend or restrict access.
5. Information Disclaimer (Important)
ISNA provides general information only.
We do not provide:
Legal advice
Migration advice
Financial advice
Medical or psychological advice
Always seek advice from qualified professionals for decisions that affect your visa, studies, finances, or health.
You use ISNA at your own discretion.
6. Events, Offers & Third-Party Services
ISNA may promote:
Events hosted by us or partners
Discounts, deals, or referral offers
Third-party services (e.g. food, accommodation, lifestyle, education support)
Key points:
Availability, pricing, and terms are controlled by the provider
ISNA is not responsible for third-party service delivery
Participation is voluntary
We recommend reading partner terms carefully before committing.
7. Payments & Transactions
Where payments are involved (e.g. event tickets or vouchers):
Payment platforms may be operated by third parties
Fees, refunds, and cancellations are subject to stated terms
ISNA is not liable for platform outages or payment provider errors
Details will always be disclosed before payment.
8. Intellectual Property
All content on ISNA—including text, design, branding, graphics, and layout—is owned by or licensed to ISNA unless stated otherwise.
You may:
View and share content for personal, non-commercial use
You may not:
Copy, reproduce, sell, or redistribute content without permission
Use ISNA branding without written consent
9. Privacy
Your use of ISNA is also governed by our Privacy Policy.
Please review it to understand how your data is handled.
Privacy Policy: https://www.ISNA.Life
10. Limitation of Liability
To the extent permitted by law:
ISNA is not liable for losses arising from reliance on information on this site
We are not responsible for indirect, incidental, or consequential damages
Use of ISNA is at your own risk
Nothing in this agreement excludes rights that cannot be excluded under Australian law.
11. Suspension or Termination
We may suspend or terminate access if:
These terms are breached
The platform is misused
Required by law or regulation
No drama. Just protection of the community.
12. Changes to This Agreement
We may update this User Agreement from time to time.
When we do:
The updated version will be posted on this page
Continued use means acceptance of the new terms
13. Governing Law
This agreement is governed by the laws of New South Wales, Australia.
Any disputes will be handled under Australian jurisdiction.
14. Contact Us
Questions, concerns, or clarifications:
Email: Hello@ISNA.Life
Website: https://www.ISNA.Life
We believe rules should feel clear and fair, not intimidating.
© 2026 ISNA. All rights reserved.